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Trust is at the heart of every successful, ongoing relationship. At RaynaudsGloves.com earning and keeping your trust is the standard for everything we do. Because of this commitment, we never sell, rent or trade e-mail addresses with any other company.

If you have any questions that are not answered below, please contact us.

What kind of information will I be asked to provide?

When you place an order, request e-mail updates, request a brochure or participate in a promotion, contest or survey, we may ask for some or all of the following: your name, address, phone number and e-mail address. If placing an order, we may ask for credit card information.

We maintain a record of your online, phone and store purchases. If you ship your order to an address different from your billing address, we will ask you to enter the "Ship To" name and address.

How will RaynaudsGloves.com use the information I provide?

Your information is used to process and deliver your order to the address you request. Your payment information allows us to bill your credit card company. If we have any questions regarding your order, we will contact you by phone or e-mail. If you make a purchase, we may send you information and updates about new products, special sales and promotions. We use both e-mail and postal addresses to share information with our customers.

We often use testimonials from our customers in printed material or on our Web site, when we have your permission to do so. Testimonials come from customer comments sent or e-mailed directly to us.

We may monitor visitor, customer, and user traffic patterns and site usage to help us develop and improve the design and layout of RaynaudsGloves.com We may also use or disclose any information gathered to satisfy any law, regulation or other government request.

Do I need a password to order from RaynaudsGloves.com?

No. However, you may find it more convenient if you sign up for an account with us. In your account we can store your name, address so you don't have to enter that information during future shopping visits.

Does RaynaudsGloves.com use cookies?

Cookies are not required for you to browse our site, however, they are required for you to shop from our site or to place an order. After you make a purchase, for your convenience we will still send e-mail order confirmations and shipping information about your order. We may also contact you by phone or e-mail if we have questions regarding your order.